ANDA Privacy Policy

Last updated: September 19, 2026

This Privacy Policy explains how ANDA ("ANDA", "we", "us", or "our") collects, uses, stores, and shares personal information when you visit or use our website, place an order, contact us, or otherwise interact with our Services.

Our online store is powered by Shopify. Shopify provides the technology and infrastructure used to operate the store and may process personal information on our behalf or in accordance with its own privacy practices.

1. Information We Collect

Depending on how you interact with our Services, we may collect:

Information you provide directly

This may include:

• name

• email address

• billing address

• shipping address

• telephone number

• payment-related information

• order information

• account information

• customer service communications

• reviews, comments, photographs, or other content you voluntarily provide

We generally do not receive or store your full payment card number when you pay through a third-party payment processor. Payment information may be processed directly by the relevant payment provider.

Information collected automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• browser type

• device type

• operating system

• approximate location information derived from IP address

• pages visited

• referring websites

• interactions with our website

• cookie and similar technology information

The specific information collected depends on your browser, device, Shopify configuration, cookies, analytics tools, and other technologies used on the website.

2. How We Use Personal Information

We may use personal information to:

• process and fulfill orders;

• process payments;

• provide shipping and delivery services;

• provide customer support;

• communicate with you about your orders;

• maintain and secure our website;

• prevent fraud, abuse, and unauthorized activity;

• improve our products and Services;

• understand how visitors use our website;

• send marketing communications where permitted and where you have provided any required consent;

• personalize advertising or marketing where permitted;

• comply with legal obligations; and

• establish, exercise, or defend legal claims.

3. Shopify and Service Providers

We use Shopify to operate our online store.

Depending on the services we use, personal information may also be processed by third parties that provide:

• payment processing;

• order fulfillment;

• shipping and delivery;

• fraud prevention;

• analytics;

• website functionality;

• customer support;

• marketing and advertising;

• email services;

• cloud hosting and infrastructure; and

• other business services.

These providers generally receive only the information reasonably necessary to perform the services they provide.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, measure performance, analyze traffic, and, where permitted, support advertising and marketing.

The availability of cookie controls and the specific technologies used may vary depending on your location and our Shopify configuration.

Where consent is required by applicable law, we will request consent before placing or using non-essential technologies.

5. Marketing Communications

Where permitted by law, we may send promotional emails or other marketing communications.

You can unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us at andastore.info@gmail.com.

Transactional communications, such as order confirmations, shipping notifications, and customer service messages, are not marketing communications and may still be sent when necessary to complete or support your transaction.

6. Sharing of Personal Information

We may disclose personal information to service providers and business partners that help us operate the Services, including payment processors, shipping providers, technology providers, analytics providers, and advertising or marketing partners.

We may also disclose information:

• when required by law;

• in response to valid legal requests;

• to protect our rights, property, or safety;

• to prevent fraud or abuse;

• in connection with a merger, acquisition, financing, sale, restructuring, or other business transaction; or

• with your direction or consent.

We do not sell personal information for monetary consideration in the ordinary course of operating our store.

Certain data sharing or advertising practices may nevertheless be treated as "sale" or "sharing" under certain privacy laws. Where such laws apply, we will provide the applicable rights and controls required by law.

7. International Data Transfers

Because ANDA is based in Germany and may use service providers located in other countries, personal information may be transferred to and processed outside the country in which you live.

Where required by applicable law, we use appropriate legal and organizational safeguards for international data transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Retention periods vary depending on the type of information and the reason it was collected.

9. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have rights concerning your personal information, including rights to:

• access or obtain information about personal information we process;

• request correction of inaccurate information;

• request deletion of personal information;

• object to or restrict certain processing;

• withdraw consent where processing is based on consent;

• request portability of certain personal information;

• opt out of certain marketing, sale, or sharing activities; and

• lodge a complaint with a relevant data protection authority.

To exercise applicable rights, contact us at:

andastore.info@gmail.com

We may need to verify your identity before completing certain requests, as permitted by law.

11. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act ("CCPA"), as amended, applies to ANDA, you may have rights including the right to know, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights.

To submit a privacy request, contact:

andastore.info@gmail.com

We will process qualifying requests in accordance with applicable law.

12. Children's Privacy

Our Services are not intended to knowingly collect personal information directly from children under the age of 13 without legally required parental authorization.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at andastore.info@gmail.com.

13. Third-Party Websites

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last updated" date and publish the revised version on this page.

15. Contact

ANDA

Legal business name: ANDA

Email:
andastore.info@gmail.com