Terms of service
ANDA Terms of Service
Last updated: September 19, 2026
Welcome to ANDA. These Terms of Service ("Terms") govern your access to and use of the ANDA online store, website, products, services, content, and related features (collectively, the "Services").
The Services are operated by ANDA ("ANDA", "we", "us", or "our"). Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.
By accessing or using the Services, placing an order, or otherwise interacting with our store, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.
1. Eligibility
You may use the Services only in accordance with applicable law.
If you are under the age required to enter into a contract in your place of residence, you may use the Services only with the involvement and permission of a parent or legal guardian where required by applicable law.
By using the Services, you represent that the information you provide to us is accurate, current, and complete.
2. Accounts
Certain features of the Services may require you to provide information such as your name, email address, billing information, payment information, and shipping address.
You are responsible for maintaining the confidentiality of any account credentials and for activity occurring through your account. You agree not to provide false, misleading, or fraudulent information.
We reserve the right to suspend or terminate accounts where we reasonably believe that the account or its use violates these Terms or applicable law.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, colors, dimensions, and other information displayed on our website are accurate.
However, product colors may appear differently depending on your display, device, browser, or settings. Minor variations in appearance, packaging, or manufacturing may occur.
We reserve the right to update product information, modify products, discontinue products, or limit quantities at any time, subject to applicable law.
4. Orders and Contract Formation
When you submit an order through our store, you are making an offer to purchase the products in your order.
Your order is not accepted until we send you an order confirmation or otherwise expressly confirm acceptance.
We reserve the right to refuse, cancel, or limit an order where permitted by law, including in cases of suspected fraud, unauthorized transactions, inventory errors, pricing errors, shipping restrictions, or other legitimate reasons.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order.
Please review your order carefully before submitting it.
5. Prices and Taxes
All prices are displayed in the currency shown on the website at the time of purchase.
Prices may change at any time, but the price charged for an order will generally be the price displayed when the order is submitted, subject to correction of obvious errors and applicable law.
Taxes, duties, customs charges, or other government fees may apply depending on the destination and applicable law. Where such charges are collected by ANDA at checkout, they will be shown as part of the purchase process. Where they are not collected by ANDA, the customer may be responsible for applicable charges imposed by the destination country or authorities.
6. Payments
Payments are processed through the payment methods made available at checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
You agree to provide accurate and complete billing information and to promptly update such information if necessary.
7. Shipping and Delivery
We ship to destinations that are available at checkout.
Shipping times displayed on our website or during checkout are estimates unless expressly stated otherwise.
We will make reasonable efforts to ship orders within the timeframe communicated to you. If we become aware that an order cannot be shipped within the applicable promised timeframe, we will contact you and provide the options required by applicable law.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, natural disasters, strikes, supply-chain disruptions, or other events beyond our control.
For additional information, please see our Shipping Policy.
8. Returns, Refunds and Statutory Rights
Returns and refunds are handled in accordance with our Refund & Returns Policy and any mandatory consumer rights applicable to your purchase.
Nothing in these Terms excludes, restricts, or limits any consumer right or legal remedy that cannot lawfully be excluded or limited under applicable law.
9. Product Safety and Proper Use
You agree to use our products only for their intended purpose and in accordance with any instructions, warnings, or other safety information provided with the product or on our website.
You should not modify, misuse, disassemble, or use a product in a manner that could create a safety risk.
If a product is supplied with a battery, electronics, magnetic components, or other special features, follow all applicable instructions and warnings.
10. Intellectual Property
All content associated with the Services, including our trademarks, logos, brand name, product names, photographs, graphics, designs, text, videos, audio, layouts, and other materials, is owned by or licensed to ANDA and is protected by applicable intellectual property laws.
You may access and use the Services for personal and lawful purposes only.
You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or otherwise exploit our content without our prior written permission, except where permitted by applicable law.
11. Customer Reviews and Feedback
If you submit a review, comment, suggestion, photograph, video, idea, or other content to us ("User Content"), you are responsible for ensuring that you have the necessary rights to provide that content.
By submitting User Content, you grant ANDA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, publish, and distribute the User Content for purposes connected with operating, improving, and promoting the Services, subject to applicable law.
We may remove User Content that we reasonably believe violates these Terms, applicable law, or the rights of another person.
12. Third-Party Services and Links
Our Services may contain links to or integrations with third-party websites, applications, payment providers, advertising services, analytics services, shipping providers, or other third-party tools.
We do not control third-party services and are not responsible for their independent content, practices, terms, or privacy policies.
Your use of third-party services may be subject to additional terms imposed by those third parties.
13. Prohibited Conduct
You may not use the Services to:
(a) violate applicable law;
(b) commit fraud or engage in deceptive activity;
(c) interfere with the security or operation of the Services;
(d) introduce malware, viruses, or other harmful code;
(e) attempt to gain unauthorized access to accounts, systems, or data;
(f) infringe intellectual property, privacy, or other rights;
(g) impersonate another person or entity;
(h) use automated access methods in a manner that violates our instructions or applicable law; or
(i) otherwise misuse the Services.
14. Availability and Service Changes
We may change, suspend, or discontinue any part of the Services at any time, subject to applicable law.
We do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.
15. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or free of errors.
Nothing in these Terms excludes or limits warranties, guarantees, statutory rights, or remedies that cannot legally be excluded or limited.
16. Limitation of Liability
To the maximum extent permitted by applicable law, ANDA will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services or products purchased through the Services.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, including liability arising from applicable mandatory consumer protection law or other non-waivable legal rights.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless ANDA and its officers, employees, contractors, service providers, and affiliates from third-party claims, losses, or reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your violation of another person's rights.
This provision does not apply to the extent that applicable law prohibits such an obligation.
18. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, without regard to its conflict-of-law principles, except to the extent that mandatory consumer protection laws of the country, state, or other jurisdiction in which you reside apply to your purchase and cannot lawfully be excluded.
Nothing in this section prevents you from relying on mandatory rights or remedies available to you under applicable consumer protection law.
19. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will post the updated version on this page and update the "Last updated" date above.
Unless otherwise required by applicable law, your continued use of the Services after the updated Terms are posted constitutes acceptance of the updated Terms.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
21. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Services, except where a separate written agreement applies.
22. Contact Information
ANDA
Legal business name: ANDA
Email:
andastore.info@gmail.com
VAT identification number:
DE462877402